Trade Support
The Challenge
- Processing of agent notices pertaining to bank debt instrument that are thousands in volume during month ends and quarter ends
- Matching of Investment entity holdings with custodian accounts
- Investigating, tracking and processing of mandatory and voluntary corporate action events
- Updating the government yields in internal systems to kick start daily activities within downstream systems
The Approach
- Execution of key reports to assist in matching internal and external holdings
- Preparation of tracking forms for issuer holdings for all mandatory and voluntary events for back office and custodians to make postings in holdings systems
- Support process for logging, tracking and approving agent notices into a common repository
- Setting up contracts in portfolio management systems based out of trade tickets
- Understand transactions out of agent notices and make postings to portfolio management systems
- Placed control checks in place to ensure that the transactions posted are accurate
- Identifying and processing contract splits, drawdowns, paydowns, payment in kind transactions
- Liaison with various stakeholders for discrepancy resolution
Accomplishments
- Centralized hub across geographies for smooth transition of information
- Streamlined business processes globally
- Faster financial closure every month
- Better business support and business intelligence to drive key business decisions